We've been designing and building websites since 1997.
No agency. No account managers. No team across three time zones. Just us, the same software we've been refining since 2000, and a phone that we answer.
- 1997year established
- 600+retail sites built
- 29years on the phone
- 1phone number, answered by us
Started with one shop. Never quite stopped.
The short version: a Cornish wine merchant needed an online catalogue in 1999. We built it. Word got around.
- 1997: first website built. An ‘intranet’ website for a medical library in a hospital. Interesting project.
- 1999: first shop online. A wine merchant in Truro. Hand-rolled HTML, a clunky basket, and a fax machine for orders. It worked.
- 2000: Futurestore software. After the fourth or fifth shop, we'd had enough of starting from scratch. We built our own ecommerce platform. We're still using it and still improving it.
- 2008: estate agents come knocking. Turns out the same software runs property listings nicely too. A whole second specialism by accident.
- 2019: 400th shop. We stopped counting properly somewhere around here. Antiques dealers, gallerists, confectioners, wholesalers, the lot.
- Today: still here, still answering. Working with around one hundred and fifty active clients. Building multiple new sites each quarter. Picking up the phone.
A quick overview? Read how to build an ecommerce website.
Seven things we don't budge on
- We pick up the phone. Not a ticketing system. Not a chatbot. The same people who built your site answer when it rings.
- Fixed prices, no surprises. You get a number before we start. That's the number. We don't do scope-creep invoices.
- The same people, start to finish. The same team on the call, the design, the build, and the support. No handoffs, no telephone game.
- We don't outsource. No offshored development team you'll never meet. The work happens here, in Cornwall, by us.
- Plain English. Always. No jargon, no “synergies,” no acronyms we haven't explained. If we can't describe it simply, we don't understand it well enough yet.
- We host what we build. On servers we control. So when something needs a fix at 8am, we don't have to phone someone else first.
- We answer for years, not weeks. Some of our clients have been with us since the early noughties. We're still picking up when they ring.
Hello, we're the studio.
We started FutureStore in 1997 from a back room in Cornwall. We'd built a website for a friend, she loved it, and we rather enjoyed making it. 29 years later, we're still doing it.
In that time the studio has stayed deliberately small: one phone, one desk full of development servers. Clients come for the website, but they stay because they can reach us directly, with no queues and no gatekeeping.
01209 706544
info@futurestore.co.uk
Redruth, Cornwall
Run from a granite studio in Cornwall.
Some of our clients are in Cornwall and Devon. Most are scattered across the rest of the UK. One or two are overseas, oddly enough.
We work over the phone and email, and once or twice a year someone drives down for a cup of tea.
Studio hours
Mon–Fri 09:00–17:30
Saturday by arrangement
Sunday closed
Pick up the phone.
That's really how this works. You ring, we have a chat, you decide whether we're right for you. Twenty minutes. No slides.